LaserShip

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LaserShip is a niche shipping carrier that services the eastern part of the United States. It helps to think of it like a ride share service, except for delivering packages. Anyone with their own vehicle can sign up to deliver packages. In this sense, LaserShip is similar to popular gig-economy delivery services such as Uber Eats or Postmates.

Overview:

This is an interesting one. LaserShip claims that because of their gig-economy model, clients can ship their products to costumers faster than the major shipping carriers. They have over 60 operational facilities and four sorting hubs, which allows clients to reach over one hundred million consumers. However, it’s important to note that they only ship to the eastern part of the United States. That poses a problem if your E-commerce business is shipping parcels all over the country. Potential customers should also be wary of postage markups. LaserShip offers attractive delivery services, such as same day and next day shipping. However, shipping with USPS will almost always be cheaper, and delivery times are comparable.

Highlights:

  • Over 60 operational facilities and 4 sorting hubs
  • Drivers with vehicles can sign up to deliver packages on their own schedules
  • They are developing an app that will let you choose the specific date, time and location you want for your deliveries
  • LaserShip only services the eastern United States
    • No service to Vermont, Maine, Alabama, Georgia and Tennessee
  • Keep package restrictions in mind
    • Package size is limited to 10,000 cubic inches and 42 inches per single dimension. 50 pounds is the maximum package weight.
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3 Reviews4 of 5 stars

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  1. Andrew G.

    Same day shipping on the East Coast? I was a bit skeptical at first but I gave it a try and it worked!

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  2. Brad

    I live in Virginia and signed up to drive for lasership. It’s been great. I can set my own hours, it’s pretty flexible and an overall good idea for a company I think

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  3. Jason W

    If there was a way to give this company 0 stars I would. No one cares at this company, LaserShip, and it amazes me that they are able to be in business. The laziness as stated by other customers is an understatement as they have a 1 star Yelp review. https://www.yelp.com/biz/lasership-new-york-2 Please read the other reviews as they ALL reaffirm the same things.

    The driver couldn’t find the street address of the Post Office; which is shameful but marked the package delivered. Supposedly, it was returned to the distribution office but I was only contacted after the Post Office closed. I called LaserShip to dispute that I had not received the package and there was no way to deliver to the Post Office on Sunday. The customer service representative took my home address and mobile stating that the driver would ring me upon delivering. The next day I got a text alert stating it was delivered. It had not been delivered to my home address.

    The next day I went to the Post Office 3 times in search of my package to no avail. The day after that I checked the post office to no avail. Eventually was able to get in contact with LaserShip customer service only for them to send me a picture of the fact that the delivery driver left the package in the self-service customer area of the Post Office. This is beyond incompetent. Every time you call customer service there was a 20 minute wait time, people hanging up on you and supervisors making promises as long as they don’t have to truly provide customer service. I wasted 2 days of my life with a company that clearly doesn’t value customers or even care at ALL. This company is beyond shameful. I truly wish I could provide pictures to illustrate how inept this company is on the basic level of delivering a package.

    Please look at where my package was delivered. Out of view of attendants. The delivery person even thought it was ok to take the 1st photo. Funny thing is that I have no certainty the way things transpired that the delivery driver didn’t take my package. There is absolutely no accountability at this company with every excuse being passed along with customer satisfaction being a hoax.

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