OrangeDS is a private shipping carrier that also doubles as a postage consolidator and global fulfillment network. They offer clients discounted shipping rates and competitive delivery times, using USPS for last mile delivery. Specializing in international shipping, OrangeDS ships to over 220 countries.
Overview:
If your E-commerce business is shipping parcels internationally, OrangeDS is an alternative to the major carriers. They offer volume discounts for businesses shipping lots of parcels, as well as global fulfillment services to get your products to your customers quickly. While the fulfillment aspect of their business is a nice perk, potential clients should keep in mind that they add markups on top of their actual published postage prices. Therefore, you’ll get even better discounts if you use shipping software to buy postage online. Generally speaking, we think you’re better off shipping with USPS in the first place…especially if you can keep your fulfillment in-house. You can even take advantage of a special international service called Simple Export Rate, which is hands down the cheapest way to send parcels under 4 pounds internationally with USPS.
Highlights:
- Ship to over 220 countries worldwide, including countries in Europe, Asia and the Middle East
- Their Global Fulfillment Program allows for outsourcing fulfillment at strategic locations throughout the United States and other foreign countries
- Integrate their API with multiple marketplaces and shopping carts
- Use their browser-based portal OrangeTrac to manage and review your shipments
- Contact form available on their website
Not sure if OrangeDS is right for you?
To explore the best carriers, check our guide:
Scott
I’m in the middle of trying to get an order right now. According to Orange DS tracking number, they’ve had the package since Sept 7th… it is now Sept 19th and no progress. The USPS is still waiting, as am I for my order. Definitely avoid Orange DS for any deliveries.
Pat
Worst Service on the face of the planet. Purchased a book to be sent express to Australia. Tracking has it transferred to the Uk if the tracking can be believed (Obviously they got Austria and Australia confused) Contacted the resolution centre by email reply standard lip service waiting on the Uk partner to reply they have no idea where my purchase is nor do they care.
John
Horrible tracking that hasn’t been updated in 2 weeks. Why does it take over 2 weeks to get a package from New Jersey to Los Angeles? Very poor service!
OrangeDS CS
Hi John – Thank you for your message – Would you mind e-mailing or replying with your tracking number so we can look in to this for you as soon as possible? – Sorry for the issues you are experiencing. – [email protected]
Blair
Avoid OrangeDS at all costs!
Purchased item on 27 May 2022 from seller, shipped via OrangeDS, arrived in destination country 10 Jun 22 & still yet to receive package (now July). Their parcel tracker is next to useless as it hasn’t been updated.
Communication from them is non-existent unless you count a pre-formatted canned response as customer support.
Use them at your own peril, but don’t expect your customers to appreciate you if you do.
OrangeDS CS
Hi Blair – Sorry to hear about this experience, are you able to share your tracking number so we can take a look for you? Or e-mail us at [email protected].
Tim
This service is great if you have at least a month of time to waste!
OrangeDS CS
Hi Tim – We are sorry to hear about this experience, we would happily look in to this for you, can you kindly share your tracking number or send it over to [email protected]
Greg
There is nothing fast about this. Just say no.
OrangeDS CS
Hi Greg – Sorry to hear about this issue, can you kindly share your tracking number or send it to us via [email protected] and we will look in to it for you right away!
Gny
So annoyed. 12 days and there is no news about my parcel. I email them but they don’t reply. Never again!
OrangeDS CS
Hi Gny, This does not sound right – can you share the tracking number or get in touch with us via [email protected]. – We will look in to it right away.
Rob Douglas
It took my parcel 18 days to be delivered to me from New Jersey to Maryland, disgraceful! They should not be in business.
OrangeDS CS
Hi Rob, So sorry to hear this! – can you share the tracking number or get in touch with us via [email protected]. – We will look in to it right away.
Charles Vacher
Very bad service.
Is Orange ds
a fraud?
OrangeDS CS
Hi Charles, So sorry to hear this! – can you share the tracking number or get in touch with us via [email protected]. – We will look in to it right away.
Claire Gauntlett
Emailed numerous times no reply, tracking number didn’t even work. Absolute joke. Haven’t received my parcel.
RALPH G MASTROBERTE
It seems that orange-ds main job is to make excuses for it’s shippers. I have 2 sellers using orange-ds tracking and both say there’s a shipping delay due to weather. A 10 day delay. No other shippers have any weather warnings for the same dates.
William
I’m Having The Same Problem…
Ordered A Dvd On June 28th….Still Have yet to Receive It .It Said It Should Be Here In Maryland At My Address July 15th.. well It’s Zero Hour And Still Nothing. The Last Tracking Update Was June 30 Which Should It Was Still In NJ. Why Does Package That’s Literally A 3.5 hour drive away Take This Long???? I’ll never use Or Do Business With Anyone Who Does
LTD TIME
How a monkey jerk of an operation like this stays in business is a “Wonder of the World”! Their tracking, being polite, not only misses the mark, but the target altogether.
As The Donald would say, “You’re Fired”!
Cate
Making a note of any seller that uses this service and never buying from them again.
Steve Sugarek
I have never had the displeasure of being introduced to OrangeDS until now. I bought an item on eBay that has been sitting at some hub waiting to be forwarded to USPS, and it has not budged in several days. Apparently the seller may have used this outfit as a convenient, lower cost alternative to traditional shipping means, but this is akin to betting on a jackass to win the Kentucky Derby! Take heed and stay away from this company, their service is hideous!
John
Awful awful awful. Does NOT take over 10 days for an order from New Jersey to delaware… Even when shipped Media mail. I could have drove the 2 hours to get it in less time. Congrats to orange ds for giving all your customers nothing but negative feedback on ebay.
Brian
What an utter and complete joke of a company. They need to close up shop permanently. They have had my package for EIGHT DAYS and they only have to take to a post office near where they received it. THEY SUCK!!!!!!!!!!!
Alexander Walter
Like almost everyone else, I never received my parcel, although the shipment was claimed to have been delivered.
Deborah Martin
They said they delivered my parcel. It is no where to be found. One of a kind book. So upset
Bill
YOU’RE DELIVERY SERVICE SUCKS!!!!!!!
Trip McN
No package, no excuse
Orange DS is crap
Trip McN
No delivery, no refund, no explanation
KSD
Shitiest shipping service provider there is. The delivery distance is just from Kentucky to Connecticut, it has been a month.
Christine
Horrible. Never received my package. Businesses who use this “service” to save money should be prepared to lose business.
Abhi
Ridiculous service. No reply even after emailing 3 times.
Jess
I was supposed to get a parcel delivered through this company. Have not received it yet.
Lao
Easy to ship to Asia and track packages, have sent a lot of small parcels from California to Japan/Korea/Philippines with no problem
Julius Paltriguera
I ordered from the US book seller a Holy Bible and OrangeDS was suppose to deliver it to me in the UK. Until this writing I didn’t get it although they alleged to have delivered it in 31Dec2020..
Nancy Lee
Email stated my book was delivered today but it wasn’t there. Having hard time finding a way to contact. Will try again tomorrow