ShipStation

Shipping Software
Cost
$9-$159/mo
Varies
(Varies)

ShipStation is a powerful web-based shipping software built for eCommerce retailers that operate across multiple channels. ShipStation offers discounted postage from many of the world’s top carriers. It also boasts direct integrations with over 150 popular marketplaces and shopping carts, such as Big Cartel, eBay, Jet.com, Volusion and more.

Overview:

If you’re an eCommerce retailer selling across lots of different platforms, ShipStation may be a good shipping software choice. ShipStation integrates with all of the major E-commerce shopping carts and marketplaces. That makes it easy for you to manage and ship all your online orders. Whether your small business is just starting out or you’re an E-commerce behemoth, their platform could help you streamline both shipping and order fulfillment. Unfortunately, ShipStation is known to add hidden postage markup in addition to the monthly fees they charge – this may not be the most cost effective option.

Feature Overview:

ShipStation boasts many features for eCommerce retailers, big and small.

  • Import your orders from any selling channel
  • Create pre-printed shipping labels for all your orders
  • Save time with customizable automation rules for shipping and order fulfillment
  • Add unlimited sales channels and scale your business
  • Browse more features

Highlights:

  • Get up to 40% off USPS rates and 29% off FedEx rates
  • Enormous range of E-commerce integration options
  • 24/7 online support and phone support during normal business hours
  • 30-day free trial
  • Numerous training options available, such as documents, webinars, and in-person training

Not sure if ShipStation is right for you?

To explore some cheaper, easier options, check out our guide:

Choose the Best Shipping Software

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12 Reviews4 of 5 stars

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  1. Bob Eubanks

    Gangsters run this. They have favorite drivers, the others starve like dogs waiting at your door for crumbles. You will work one route per week.

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  2. Bobby

    We have been using ShipStation for 2 years now, and have yet to find another shipping software that offers the level of features that ShipStation offers in a comparable price range. We ship packages ranging from <1lb up to around 50lbs, and from 4X4X4" up to 24X24X24", in quantities from about 30/day up to 100+/day. The automation rules, workflow, and warehouse management features have allowed for an efficient shipping process. The scan-verification reduced our pick/pack errors from 1.5% down to 0.1%. UPS and USPS rates are great. There is an older review here that states that ShipStation does not print commercial invoices/customs forms – that is no longer the case.
    Things are still not perfect, but most issues we encounter are due to AWS issues or carrier API problems, which will also happen with any of the competitors. Handling UPS claims for lost/damaged packages is a little complicated, but is getting easier now as UPS has updated their claims interface to accommodate shippers who use third party providers such as ShipStation (or their competitors).

    Reply  
  3. Jaynelle

    Every shipping programs has good and bad. I recently gave EasyShip a try as the monthly fee was less and overall their Media Mail cost was saving me $3-6 per package. After using EasyShip for a few weeks I am running back to ShipStation.

    ShipStation has great integration between multiple sales channels. I mostly use for Shopify and BackerKit. Some processes are a bit tedious, but overall I am extremely happy with the flexibility the service offers me. EasyShip was very restrictive and ended up saving me in postage but costing me in labor.

    I always have accounts that allow for online chats and I have almost always been able to quickly solve issues with their customer support group.

    Definitely recommend. Rated 4 instead of 5 stars because nothing is perfect and there is room for improvement, but definitely above the competition. They use Stamps.com for USPS shipping and get great UPS discounts. Now I’d like to see them get the same discounts as EasyShip!

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  4. Assad Khoury

    Maybe the worlds leading shipping system for e commerce but in my book the worlds worst experience and worst than worst rock below bottom customer service. No support!!!!. My system is broken and cannot get a resolution. Just endless meaningless, pointless back and forth robotic email and chat, offering no solution but links to endless webinars and help papers that do not address my issue. No way to communicate with a support technician. A complete waste of time and money. The most frustrating experience in 40 years of being in business. Stay away if you value your time and money.

    Reply  
  5. Jay Metevier

    The postal workers at Colchester Vermont have always been friendly and very helpful. Today I had issues with the address I was using for a package and the person working on my shipment went over and above with her assistance. I received exceptional assistance in a most friendly way.

    Reply  
  6. Karl Beckert

    liked the price and the setup. API integration to woocommerce was painless.

    Reply  
  7. Tommy

    Shopify/eBay/Amazon integration, discounted rates, free tracking, batch order label printing, real-time rate comparisons, easy to use, not too expensive. What more do you want?

    Reply  
    • Shannon

      Run from Shipstation.. They took my money. It was too difficult for me so I canceled it the same day they told me they could not credit my $10 back and they would mail me a check. That was back in April it is now almost August and now they are telling me they never took the money which, I just sent them a screenshot where they pulled it out of the account. If they need $10 that bad it is a shady shady shady company.

      Reply  
  8. Briana

    There’s nothing really wrong with shipstation, but they don’t print commercial invoices for international shipments which is a problem if you have international customers. We have a lot of customers in Europe and Latin America, so that was a HUGE pain and ultimately why we ended up switching. We ended up saving more money when we switched, so there’s also that.

    Reply  
  9. josiah e.

    pretty much any software can print labels, but don’t overlook the best part about this one! ship station makes it so easy to import all your orders from anywhere your selling: amazon, etsy, ebay, you name it. beats going to every single platform one at a time!

    Reply  
  10. Caitlin

    I use FedEx as my primary carrier. I run a small online bakery and ship a lot of perishable food items, so I need them to get to my customers quickly. FedEx’s website is sooooo bad but ShipStation makes it easy to print off FedEx labels! Using it has saved me so much time and I’d definitely recommend to anyone. Sometimes customer support is tough to get in touch with and I have to wait a while but I always get through eventually!

    Reply  
  11. Christian

    I sell paintings and small ceramic sculptures on Big Cartel. Obviously, those are two very different kinds of items to ship. I discovered ShipStation because a lot of users on Big Cartel recommended it, and I’m so glad I listened. It’s incredibly easy to print labels for any kind of shipment I’m sending out, and the discounts have helped save me a lot of money! I don’t even think about shipping anymore, which is wonderful. After all, I’m an artist…not a shipper.

    Reply  

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