If your express parcel isn’t delivered by the time of the service commitment cutoff, you’re eligible to get a Priority Mail Express refund on USPS’ website. However, you’ll need to follow a few simple steps to ensure that money ends up back in your pocket.
Make Sure You’re Eligible for a Refund
You won’t be able to get a refund unless USPS determines that you’re eligible for one in the first place! Here’s how to make sure you’re eligible:
- Create a USPS account (if you don’t have one already)
- Visit the USPS Refunds landing page
- Click on “Priority Mail Express” under the Domestic Service Refunds banner, and then click on “Request a PME Refund”
- Enter your tracking number in the text bar
- The website will tell you whether or not you’re eligible for a PME refund
How Will I Get my Priority Mail Express Refund?
If USPS determines that you’re eligible for a refund, they will send you a check in the mail for the full cost of the postage you paid. Typically, those checks come within a couple of weeks once USPS approves a refund.
Pro Tip: USPS won’t extend refunds automatically—you have to apply for them. So, stay vigilant and check on your express shipments. If you don’t, you might lose out on some potential money!