What is a Fulfillment Center?

Learn what a fulfillment center does and how it can help your E-commerce business
fulfillment center

A Fulfillment Center is a company that can take on the warehousing, kitting, and shipping of your products. Fulfillment centers offer a suite of services, ranging from packaging all the way down to managing your inventory. All of that being said, we’re big fans of in-house fulfillment here at Shipping School—especially for new eCommerce businesses. When you keep fulfillment in-house, you maintain a higher level of quality control and gain invaluable hands-on experience. However, if your small business is growing at a pace where you keep up with fulfillment, it may be time to start outsourcing fulfillment to a fulfillment center.

Wait a Second—What’s Kitting?

Kitting describes the process of grouping several individual items into one consistent unit. Kitting occurs when each order you receive is the same. So, every package holds identical contents. We see this style of fulfillment most often in subscription box businesses.

An alternative to kitting is pick and pack. “Pick and pack” describes tailoring every package based on individual orders that you receive. Think of it a bit like Chipotle for packaging; every single order can be different! Obviously, pick and pack requires a lot more time, effort, and attention to detail than kitting. If you’re attempting to undertake pick and pack in-house, or if you’re receiving too many kitting orders to keep up with, you may want to think about outsourcing fulfillment.

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