Who is Isaac Cronkhite?

Isaac Cronkhite is the current Chief Logistics and Processing Operations Officer and Executive Vice President for USPS. He assumed this role in November of 2020, and has worked for the Postal Service since 2004.

Duties and Responsibilities

As Chief Logistics and Processing Operations Officer and Executive Vice President, Cronkhite reports directly to Louis DeJoy, the current Postmaster General. He leads the logistics and processing operations to help USPS remain the most efficient and high-performing mail and package processing and transportation network in the nation. Cronkhite is responsible for the day-to-day activities of 135,000 career employees working throughout 308 logistics and processing facilities. The Vice Presidents of Logistics, Processing and Maintenance Operations, and two Regional Vice Presidents all report to Cronkhite.

Isaac Cronkhite’s Background

Cronkhite graduated with a bachelors degree in industrial and systems engineering from Virginia Tech. He also obtained his master’s in business administration from Massachusetts Institute of Technology, where he was a Sloan Fellow. Cronkhite started his postal career in 2004 as an industrial engineering trainee. Prior to assuming his current role, he served as VP of Enterprise Analytics, as well as Acting Chief of Human Resources for a brief period. He has also held a variety of other leadership positions during his time with USPS, such as manager of Processing Operations at the Postal Headquarters, senior plant manager in Richmond, VA, plant manager in Brockton, MS, and manager of In-plant Support for Northwest Boston.