Kristin Seaver is Chief Retail and Delivery Officer and Executive Vice President for the US Postal Service. She assumed this role in August 2020 after previously serving as the organization’s Chief Information Officer.
Duties and Responsibilities
As Chief Retail and Delivery Officer and Executive Vice President, Seaver spearheads the Postal Service’s strategy to deliver world class service to every American home and business 6 and 7 days a week. She also works to transform Post Offices into destinations that connect and enrich communities. In a nutshell, Seaver oversees all of the US Postal Service’s retail and delivery operations. This includes overseeing 430,000 employees, over 30,000 retail sites, and a fleet of over 230,000 vehicles. She also leads the effort to leverage technology and data to create organizational insights and drive operational excellence across all retail and delivery operations.
Kristin Seaver’s Background
Seaver graduated from Rensselaer Polytechnic Institute with a bachelor’s degree in industrial engineering and a master’s in business administration. Prior to assuming her current role, Seaver has held a variety of leadership positions within USPS. Most recently, she served as Chief Information Officer for over four years, where she led the Postal Service’s strategy to enhance its digital infrastructure. This included working to constantly improve the organization’s enterprise analytics, business insights, and mail intelligence. Seaver and her team also pushed innovation across USPS’ infrastructure, engineering and information security systems, and payment technology.
Some of her other previous roles include area manager of Operations Support for the Northeast and Eastern Areas, manager of In-plant Support, senior plant manager, and Processing and Distribution Center manager. Further back, she also worked as industrial engineer and manager for Remote Encoding Operations.