Who is Kristin Seaver?

Kristin Seaver: Chief Retail Delivery Officer and Executive Vice President for the US Postal Service
Kristin Seaver
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Kristin Seaver is Chief Retail and Delivery Officer and Executive Vice President for the US Postal Service. She assumed this role in August 2020 after previously serving as the organization’s Chief Information Officer.

Duties and Responsibilities

As Chief Retail and Delivery Officer and Executive Vice President, Seaver spearheads the Postal Service’s strategy to deliver world class service to every American home and business 6 and 7 days a week. She also works to transform Post Offices into destinations that connect and enrich communities. In a nutshell, Seaver oversees all of the US Postal Service’s retail and delivery operations. This includes overseeing 430,000 employees, over 30,000 retail sites, and a fleet of over 230,000 vehicles. She also leads the effort to leverage technology and data to create organizational insights and drive operational excellence across all retail and delivery operations.

Kristin Seaver’s Background

Seaver graduated from Rensselaer Polytechnic Institute with a bachelor’s degree in industrial engineering and a master’s in business administration. Prior to assuming her current role, Seaver has held a variety of leadership positions within USPS. Most recently, she served as Chief Information Officer for over four years, where she led the Postal Service’s strategy to enhance its digital infrastructure. This included working to constantly improve the organization’s enterprise analytics, business insights, and mail intelligence. Seaver and her team also pushed innovation across USPS’ infrastructure, engineering and information security systems, and payment technology.

Some of her other previous roles include area manager of Operations Support for the Northeast and Eastern Areas, manager of In-plant Support, senior plant manager, and Processing and Distribution Center manager. Further back, she also worked as industrial engineer and manager for Remote Encoding Operations.

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  1. geri

    Mail was delivered, not held, leading to theft of mail, and identity theft. Carriers drive with earbuds in while texting or talking on their phone. Spoke with 76053 postmasters, who are useless, and regional manager Bobby Eubanks who is so out of touch he may as well be invisible. Mail carriers and postmasters lie to avoid trouble. What a pathetic waste this so called service is. Waiting{ha} for Kristen Seaver to return my call.

  2. Cheryl Register

    Our local branch of the post office here in Winterville has managed to loose 3 pieces of mail that I personally place in the mail drop box inside the post office. Each piece was mailed on different days, one on the 16th of January, one on the 29.th of January and one on the 4th of February. These were payments to cable company, credit card company and insurance comapny. I had to go to the office jof the cable company to pay my bill, I stopped payment on the check that was done for this payment today (Feb. 12th). I have a real concern that I can’t mail from this post office and expect that it will arrive in a timely manner or arrive at all. I realize that they send the mail to Fayetteville, NC and perhaps this is the problem, but I have no way of knowing whether it ever reached Fayetteville. I think the Winterville,. NC post office needs to be investigated. There have been numerous complaints on our Neighborhood website about this post office. Plesase give me back my confidence that I can mail things and feel safe that they will be delivered. Thank you.


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