Headquartered in Memphis, Tennessee, Federal Express (aka FedEx) is one of the largest private shipping companies in the world. In fact, it was the world’s very first overnight delivery service! Today, their core competency continues to be overnight shipping and urgent delivery. On average, FedEx ships about 13 million documents and packages spanning 220 countries on a single day. That’s pretty good for a company once saved from the brink of bankruptcy with blackjack winnings!
Generally speaking, FedEx should be the shipping carrier you choose if you’re looking for delivery to commercial addresses or for shipping niche items. Their speciality is commercial address shipping, urgent or emergency delivery, and shipping perishable items. That said, FedEx tends to be on the pricier side. However, they are undoubtedly your best option if you’re in a pinch to get something delivered ASAP, or if you’re shipping something like frozen pre-packaged meals. They also offer next-flight out shipping 24 hours a day, 7 days a week, if you ever find yourself in an emergency shipping scenario.
- Quickest delivery speed of any carrier
- Excellent choice for shipping frozen food and perishable items
- Emergency next-flight shipping available 24/7
- You can take advantage of postage discounts by using shipping software
- Packing and shipping services offered at every FedEx Office
- These locations also offer general office services such as printing, copying, and scanning documents
- Schedule a pickup from your home or warehouse
Not sure if FedEx is right for you?
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FedEx customer service is beyond awful. Called 5 times. All 5 reps provided completely different information. Had been disconnected several times, transferred to the wrong departments. Not helpful at all.
Never delivers on time! And when the package contains $20,000 plus in medicine that MUST be refrigerated, that’s a BIG deal! And customer service is not very helpful either. They all tell you something different!
Well, we all know how bad FedEx service — particularly FedEx ground — is. That’s certain, documented, and no longer in question. And, they seem no longer to care; they “give good phone,” but actually do poorly. So, what is one to do? Let’s all help ourselves while we send a message to FedEx that they will finally hear. My company just closed its FedEx account, and opened accounts with both UPS and DHL. To my pleasant surprise, they a) do MUCH better delivering, including both ground and air service, and b) have VERY convenient drop-off locations AND offices!
I didn’t even know emergency next-flight delivery existed! So cool!!
Can’t tell you how many times FedEx has saved me when I needed something delivered overnight.
I live across the street from a FedEx office so all I do is walk over, and it’s super convenient. They’ve done everything for me there from printing photos, binding documents, and shipping letters/packages overnight. The prices are kind of high for overnight shipping but it’s always reliable!