Gregory Graves is Vice President of Western Area Operations for USPS. He assumed this role in July 2016, and has worked for the Postal Service for over 37 years.
Duties and Responsibilities
As Vice President of Western Area Operations for USPS, Graves reports to David Williams, USPS’ current Chief Operating Officer and Executive Vice President. In his role, Graves oversees postal operations such as mail processing, distribution, customer service, and administration for his region. He also manages the Western Area’s annual budget of $9 billion. Graves’ duties are no small task; the Western Area is the largest postal region in the entire country. In fact, it spans over 2 million square miles and covers 56% of the United States’ total land mass! The Western Area includes over 104,00o employees and serves 49 million customers on a daily basis. The following states make up the Western Area:
- Missouri (the western and southern portions)
- North Dakota
- South Dakota
- Wisconsin (the western portion)
Gregory Graves’ Background
Graves graduated from Colombia College of Missouri with a Bachelor of Science degree in Business, and went on to complete graduate business studies at Colorado University. For over 37 years, Graves has held a variety of leadership positions within the Postal Service. Prior to assuming his current role, Graves served as manager of Operations Support for the Pacific Area. He also previously served as manager of Integration and Support for the COO and Executive Vice President at the Postal Headquarters. Before that, Graves served as district manager for the Los Angeles District, Mid-America District, and manager of Delivery Programs for the Western Area.