Are you wondering why USPS isn’t tracking your international package anymore? In some instances, you’ll notice a total information drop off when you’re keeping an eye on your First Class Package International parcels. Fear not, though, because this doesn’t necessarily mean your package is lost! Some countries just don’t give updates on tracking data back to the US Postal Service.
In certain participating countries, USPS uses a system known as the Electronic Delivery Confirmation Program (also called E-DELCON). This program allows participating countries to update USPS tracking for packages shipped First Class Package International. The key words here are “participating countries.”
Unfortunately, USPS doesn’t offer E-DELCON tracking in most countries throughout the world. We’ve compiled a list of the 35 countries with E-DELCON tracking below, for your reference.
List of Countries with E-DELCON Tracking (Updated February 6, 2022)
- Hong Kong
- New Zealand
- United Kingdom of Great Britain and Northern Ireland
What Happened to All the Other Countries?
If you’ve been shipping internationally with USPS for a while, you may notice that this list of countries was much longer in the past. Up until July 1, 2020, there were actually 45 participating countries in the E-DELCON system. However, this list changed because of President Trump’s plan to withdraw the United States from the Universal Postal Union.
Even though Trump threatened withdrawal due to unfair rates, the United States decided to stay in the Universal Postal Union. As part of the consensus that the United States agreed to in order to remain in the union, most member countries will move to self-declared rates over the next five years, with incremental increases each year to avoid rate shock across the globe. Consequently, the amount of countries that agreed to offer electronic delivery confirmation for First Class Package International packages reduced to 35 from the original 45.
Is Your International Package Missing?
If you feel like your international package may be missing, you can always file a missing mail search with USPS. However, we do recommend waiting up to 40 business days before you file a missing mail search for any international packages. Sometimes packages take a while to reach the destination country, and the USPS tracking data may need a bit of time to reflect the most recent information. In addition, a lot of shipping insurance companies (which we’ll talk about next) don’t consider an international package missing until 40 business day have gone by, anyway.
Buy Shipping Insurance for Your International Packages!
Sending international shipments isn’t for the faint of heart. International parcels are more likely to get lost than packages you send in America, and a great way to protect yourself is to purchase shipping insurance. We cannot stress this enough. Most online shipping software solutions will offer you the ability to purchase third-party insurance for an extra fee, and it’s well worth it. If your package goes missing or gets damaged, you can file an insurance claim and—in most cases—get your money back!