Why Isn’t USPS Tracking My International Package?

Not every foreign country has as reliable of a postal system as America does...and USPS only offers international tracking in some countries
USPS tracking my international package

Are you wondering why USPS isn’t tracking your international package anymore? In some instances, you’ll notice a total information drop off when you’re keeping an eye on your international parcels. Fear not, because this doesn’t necessarily mean your package is lost! The US Postal Service just doesn’t offer full package tracking in some countries.

In certain participating countries, USPS uses a system known as the Electronic Delivery Confirmation Program (also called E-DELCON). This program allows participating countries to update USPS tracking for packages shipped internationally. The key words here are “participating countries.”

Unfortunately, USPS doesn’t offer E-DELCON tracking in some countries. We’ve compiled a list of all the countries with E-DELCON tracking below, for your reference.

List of Countries with E-DELCON Tracking (Updated October 2018)

  • Australia
  • Austria
  • Belgium
  • Brazil
  • Canada
  • Chile
  • Croatia
  • Cyprus
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Gibraltar
  • Great Britain and Northern Ireland
  • Greece
  • Hong Kong
  • Hungary
  • Iceland
  • Indonesia
  • Israel
  • Italy
  • Japan
  • Latvia
  • Lebanon
  • Lithuania
  • Luxembourg
  • Malaysia
  • Malta
  • Mexico
  • Netherlands
  • New Zealand
  • Norway
  • Poland
  • Portugal
  • Russia
  • Saudi Arabia
  • Serbia, Republic of
  • Singapore
  • Slovak Republic (Slovakia)
  • Slovenia
  • Spain
  • Switzerland
  • Thailand
  • Turkey

Is Your International Package Missing?

If you feel like your international package may be missing, you can always file a missing mail search with USPS. Generally speaking, we recommend waiting up to 30 business days before you file a missing mail search for any international packages.

Buy Shipping Insurance for Your International Packages!

International packages are more likely to get lost than packages you send in America, and a great way to protect yourself is to purchase shipping insurance. We cannot stress this enough. Most online shipping software solutions will offer you the ability to purchase third-party insurance for an extra fee, and it’s well worth it. If your package goes missing or gets damaged, you can file a claim and—in most cases—get your money back!

Related Shipping Guides


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