ShipWorks

Shipping Software
Cost
$25-$199/mo
Varies
(Varies)

ShipWorks is a browser-based shipping software popular with E-commerce retailers selling across multiple channels. They boast integrations with over 90 marketplaces and shopping carts, such as 3dcart, Jet.com, Magento, PrestaShop and more. ShipWorks offer five different subscription plans: Basic, Advanced, Elite, and Enterprise. Generally speaking, you’ll receive the same features for each subscription. However, you’ll be able to ship out more packages in the higher-tiered plans.

Overview:

Customers praise the platform’s organization features and how easy it is to use. However, there’s one big drawback to be aware of. ShipWorks advertises “huge discounts” on shipping with USPS and negotiated rates for numerous other carriers, but their discounts aren’t much to write home about. Said discounts are only 16% off FedEx rates, 30% of UPS rates, and up to 39% off USPS rates. Also, keep in mind that ShipWorks charges a tiered subscription plan based on how many packages you ship per month. For example, their “Basic” plan of $25/month allows only up to 600 shipments, and that’s before you factor in the price of postage. Therefore, you’ll be stuck paying higher monthly fees if your business is shipping out lots of packages.

Feature Overview:

ShipWorks advertises a variety of features for E-commerce retailers.

  • Fully automate and schedule all your shipping tasks
  • “Plug-and-play” integration with nearly every data source.
    • Integration is also available with ERP, WMS, TMS, or other other management systems
  • Unlimited selling channels and storefronts
  • Browse other features

Highlights:

  • Generate all the necessary forms to make international shipping easier
    • Integrated customs forms, commercial invoices, certificate of origin, and more
  • Great customer relationship management built into the platform
    • Design your invoices with personalized messages, special promotions, and coupons
    • Automate email updates to your customer lists
  • Fully customize your shipping solution by integrating with Shipworks’ API or FTP
  • 30-day free trial available
  • Top notch support with unlimited phone, email, and online chat help

4 Reviews4 of 5 stars

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  1. Sandy

    Definitely worth the cost. Gets you good savings on shipping labels it’s easy to get in touch with customer support. The interface was a tad difficult to get used to at first, but maybe I’m just old.

    Reply  
  2. Shelby V.

    I just couldn’t get it. Their customer support staff is really sweet and communicative, and they really tried to help me figure out the platform. But I didn’t grasp it and ultimately need something easier to understand. Was grateful for the chance to try it for 30 days before I spent money on it.

    Reply  
  3. Bill D.

    ShipWorks has saved my a lot of time so I can focus on running my business. I really got to know the software during my 30 day trial, and I chose to subscribe less than a week in. Highly recommend!

    Reply  
  4. Deanna

    Save a lot of time on printing hundreds of shipping labels! Honestly don’t know how our business worked before we started using it. Their support staff always answers the phone and is ready to help. It doesn’t run in the cloud, so be sure to backup your database often!! We’ve made that mistake a few times.

    Reply  

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