How Do I Schedule a UPS Pickup?

Learn how to schedule a pickup for your UPS shipment
UPS pickup truck

Scheduling a UPS pickup is a quick and easy process. Before you begin, you’ll need to create a UPS account on their website.

There are two ways to schedule a UPS Pickup: by phone and online. Let’s talk about both.

Scheduling a UPS Pickup by Phone

  1. Call 1-800-PICK-UPS (1-800-742-5877)
  2. Have all your shipment information prepared. This includes:
    • Type of postage desired
    • Package weight, dimensions, and specifics
    • Pickup date, time, and location
    • Other service and package information
    • Preferences on pickup and shipping notifications (ie. email, phone, or text notifications)

Scheduling a UPS Pickup Online

  1. Visit UPS’s pickup scheduling page
  2. Fill out the sections for package or freight pickups
    • For Package Pickups, fill out the following fields:
      • Shipping Label Questions
        • If you have printed labels, answer YES to the question “Do you have preprinted UPS shipping labels for your shipment?”
        • If you select NO, you’ll be prompted to purchase postage online, or you can choose to pay your driver by check or money order.
      • Pickup Information & Location
        • Enter all the address information.
      • Service and Package Information
        • This includes the number of packages, the services you’re using, and a classification on weight.
      • Pickup Date and Time
        • Keep in mind that these are general windows of time. You should expect some variation from the pickup time requested and actual pickup time.
      • Pickup Notifications
        • You can opt for mobile or email notifications, including up to 5 additional recipients with a personal note.
  3. Click “Next”
  4. Choose your payment method
    • You can opt to bill to your UPS account, bill the pickup requester, pay by debit/credit card, or pay with a check or money order.
  5. Verify your pickup information
  6. Click “Complete”

You’re All Done!

Congrats! You’re all set for your UPS pickup. Pretty easy, right?

Pro Tip: All packages will be picked up with a single pickup request. Generally, UPS doesn’t hit you with additional pickup fees for multiple packages.


Post a Comment
  1. Ken Webb

    I want a package pickup at my house

  2. Cherie Utley

    This pick-up will be a return to Amazon. We have the “code” on the phone for you to scan but wasn’t quite sure if we had to schedule this pick up with UPS or Amazon schedules it..the address is 202 E. Wabash, B-5, Montpelier, OH

    • Rockwell Sands

      Hi Cherie, we don’t handle any UPS pickups or Amazon pickups, but from my experience, you can schedule a pickup with UPS for your return…or you can drop off the package at your nearest UPS Store. Hope this helps!


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