Who is Jay Smith?

Jay Smith is the Director of Enterprise Accounts for the United States Postal Service, appointed in October 2019. Smith has been with USPS for 26 years, working in sales and marketing.

Duties and Responsibilities

Smith’s current role is Director of Product Management for Shipping. In this position, he is responsible for spearheading the success of all domestic shipping products, such as Priority Mail and First Class Package Service. He leads the team that creates and implements strategies for the Postal Service’s shipping product line.

Jay Smith’s Background

Jay Smith graduated from Central Michigan University and joined the Postal Service shortly thereafter. He also graduated from the Postal Service’s Management Leadership Program, Sales Advanced Leadership Program, Lean Six Sigma Program, and the Advanced Leadership Program. Prior to assuming his current role, Smith served as Manager of Strategic Account Operations. There, he led a team that closed new sales opportunities and managed relationships with many of the largest eCommerce companies. In addition, he played a vital part in implementing Parcel Select Same Day and Parcel Select Sunday Delivery. Smith also helped navigate several Package Negotiated Service Agreements (NSA’s) for outbound and return shippers, as well as worked to oversee Marketing Agreements and Customized Delivery Agreements.