Popular with consumers and small businesses alike, Sendle is a private courier based in Australia that specializes in parcel delivery at low, flat rates. They also recently launched in the United States, although online USPS shipping software still provides an overall better deal.


Sendle is quickly growing in popularity amongst consumers and E-commerce businesses in Australia. In addition to delivering parcels throughout the country, Sendle also provides international shipping services at competitive rates. Each of their subscriptions also features free pick ups, package tracking, and built-in shipping insurance. Users can create a free account with their “Standard” subscription, which is perfect for everyday consumers sending a small amount of parcels. E-commerce businesses will need to spring for the “Pro” subscription in order to access their API. Customers should note that their flat-rate prices are lower for higher subscription tiers. Sendle’s prices are higher than the Australia Post. However, they offer better perks for E-commerce businesses shipping parcels, such as free integrations with most major marketplaces and shopping carts like eBay, WooCommerce and more.


  • Three levels of subscriptions: Standard, Premium, and Pro
    • “Standard” subscription is their free account, ideal for every consumers
    • “Pro” subscription includes their API solution (minimum 200 parcels per month)
  • Integrate with major marketplaces and shopping carts such as eBay, Shopify and more
  • Picks up from over 90% of Australian addresses
  • Contact form available on their website
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5 Reviews3 of 5 stars

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  1. Yousif

    Delivery driver stole/lost my $900 value gas heater and sendle refused to compensate me – WORST EXPERIECE EVER

    S4V6Y6B – Sendle driver picked up my expensive gas heater, after I paid delivery fess + extra for insurance cover.
    1 week later, no Tracking and no word of heater.
    When questioned Sendle (no phone support, but rather incompetent support from overseas call centre), they firstly denied picking up the heater.
    When produced security camera footage, they turned around to mention that the parcel was picked up and delivered already.
    They updated their tracking manually, but forgot to manufacture the details properly, so they showed that the parcel was picked up from VICTORIA and delivered to SYDNEY in 3 hours.
    They finally refused to honour the insurance cover I have paid for.
    I am out of pocket total of $700 + hours of frustration and time lost in following this up with no result and no one to answer for that.


  2. Elina Curry

    3 parcels was picked up at the same time 7 December all of them was going to the same address, 2 of them lost, and 1 still not delivered, maybe lost too. They launched investigation after few email enquiry, in every single email they promise how customers important to them, they will improve their service. Another parcel picked up 2 December still not delivered, they launched investigation for this too. Hopeless! They just lost me like a customer, I will go to Australia post, more expensive, but at least I can talk with someone. Sendle doesn’t have phone, only enquiry throw site. So if you want collapse ruin your business, this is way to go -use Sendle. I wish here will be minus 0 stars.

  3. Shad

    Completely unreliable. Not contactable by phone, only email to people who tell lies. Waited 4 days for a package to be picked up, was promised the world but was delivered nothing. Avoid.

  4. Brice

    These blokes pick up for free and deliver your parcels all throughout Australia! You can also track your packages and they’re all protected with insurance. Definitely recommend giving them a go.

  5. Patti

    Best shipping solution for your eCommerce biz in Australia, it’s a bit more expensive but a great alternative to Aussie Post!


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