ShipBob

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ShipBob provides fulfillment services for E-commerce businesses that receive a high number of orders. ShipBob’s logistics network is enormous, and they have a fulfillment center in every major US city. As a result, you’re able to offer all of your customers 2-day shipping (as long as they’re in the continental United States). ShipBob also has several popular integrations like Walmart, Magento, Squarespace and more.

Overview:

ShipBob may be a nice solution if your business is struggling to keep up with high-volume order fulfillment. They manage your inventory, pick and pack your orders, and ship your products at negotiated rates. However, ShipBob’s services don’t come cheap, and their shipping rates aren’t the best discounts we’ve seen. Therefore, it may make more sense to buy discounted postage through other shipping software and stick with in-house fulfillment—especially if your E-commerce business is just starting out.

Feature Overview:

Highlights:

  • Test the waters with a free trial version
  • Fulfillment centers in every major US city
  • 2-day shipping for customers in the continental United States
  • 24/7 customer support from a live service representative

Not sure if ShipBob is right for you?

To explore some cheaper, easier options, check our guide:

Choose the Best Shipping Software

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7 Reviews2 of 5 stars

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  1. Mr

    If you are thinking of a fulfilment storage for your company I beg you not to make the same decision as we did. All their customer service is in India and they do not understand what ‘customer service’ is.

    We requested 81 pounds of our goods to be moved from West Coast to East Coast and prior to that we asked for the shipping. They send the link to their pricing which should be $146.74. So 2 days later, our credit card gets charged with $1,193.07. Now they say they never give any estimate before shipping. This makes zero sense – they mislead customers, lie and do not even call you back to try to resolve the issue. Filed fraud with the bank, and reported them with BBB.

    Please go with Amazon or any other fulfilment center. They will charge you 2x what Amazon charges + ridiculous monthly fees + bunch of hidden fees.

    Biggest SCAM I have encountered in years. STAY AWAY!!!

    Reply  
  2. Dzoni

    Too expensive and unreliable. Bad customer support.

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  3. Vito

    Easy to connect your store and a good way to manage products and monitor inventory. but way too expensive and not really reliable

    Reply  
  4. Liza

    No one really seems to care at ShipBob – if you’re running a business these guys are definitely not a reliable long term partner.

    Reply  
  5. Kathy

    Here’s something y’all need to understand. When you work with a company like ShipBob and let the handle your inventory and shipping, YOUR CUSTOMERS DON’T KNOW ABOUT IT. They still think it’s on you! That means that when Shipbob makes mistakes like sending the wrong item or delaying a shipment (which they do), your customers think YOU did it. Not trying to play the blame game here. It’s just important to remember that everything is all about the customer when you’re running a small business, so be careful before you put shipping/inventory in someone else’s hands. I’ve lost customers because of this.

    Reply  
  6. Adam

    I love the dashboard and all the analytics. It’s super useful. My only negative is that I wish there was a better way for bundling/merging products. If you want to merge products, you need to manually remove the product from every single bundle you’ve already set up. It’s a huge pain. Other than that, all good!

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  7. Walt

    I really like simple designs so I thought working with them would be easy. Haven’t had too many problems with printing off labels but getting in touch customer support has proven difficult.

    Reply  

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