Similar to UPS SurePost, FedEx SmartPost is FedEx’s ground delivery service that delivers to United States residential addresses. Since USPS is the only carrier legally permitted to deliver to each residential address in the United States, USPS completes the last mile delivery for all SmartPost parcels.
Why Use FedEx SmartPost?
SmartPost has grown popular it allows FedEx shippers to reach US residential addresses at affordable rates. Users can save between $0.50-$1.00 per parcel when they use SmartPost…but it comes at a price. The ground delivery times are quite slow, sometimes taking between 10-12 days. This inevitably creates a lot of support issues, with customers writing in tickets asking where their packages are. Eventually, all the influx of customer support will detract from the core operations of the business.
When you’re running an eCommerce business, it’s crucial to have your parcels delivered as fast as possibly. USPS provides the best mix of fast delivery and affordable rates to begin with. Therefore, we suggest you avoid SmartPost and simply use USPS to ship your parcels end to end from the start. You can even use shipping software to buy postage at deeply discounted rates such as USPS Commercial Pricing. This will save you a lot of money on postage as well, and your parcels will even arrive at their destinations within USPS’ quick delivery timeframes.